Shipping

At Picaboo Gifts we know how much it means to our customers to receive their orders promptly. That's why we process orders as soon as they are received, usually within 1 business day. You will be sent tracking information so you can see how your order is travelling and when you can expect to receive it. Standard Shipping: usually within 5 business days and Express Shipping: usually 1-3 working days. Shipping costs are calculated by Australia Post and based on product weight and dimensions.

Pick up locations: Rockdale, NSW 2216 ; Bardwell Valley, NSW 2207

Returns

If you are not completely satisfied with your purchase, we offer a 7 day money-back guarantee from the time you receive your items. Please contact us within this time so that we can resolve any issues you have. Please note that this refund policy is not applicable to goods that have been used, worn or damaged after delivery. Products must therefore be returned in their original condition, where postage and insurance costs are to be paid by the buyer. As the buyer you also assume any risk of lost, theft or damaged goods.